Create Support Request
We have Support representatives available round the clock to answer your support requests. Once you submit a support request, a ticket number is generated and sent to you via mail. So kindly ensure that you enter a valid email address. All support tickets are answered in the order it is received by us.
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Free Technical Support & Sales
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24x7 online supportWe now give 24x7 online support (in English Language) to all our customers, resellers and distributors - through e-mails, telephone and chat. Local language support in all regions is available from Mon-Fri, 9 am to 5 pm (local time). Sending e-mail is ALWAYS the preferred and most effective way to receive technical assistance. Please be aware that although our offices are staffed 24 hours a day, support representatives during certain shifts may not be able to instantly deal with your situation/request. For your support related problems, you can e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Knowledge BaseYou can access MicroWorld's Knowledge Base to check the Frequently Asked Questions at http://faqs.escanav.com. You can also discuss, share your ideas, give your recommendations and opinions on our forum at http://forum.escan.co.za. |
Telephonic Support
24x7 Support
Toll free no : 0000 000 0000 (Only within South Africa)
Tel: +27 00 000 0000
Mobile: +27 00 000 0000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Forums: http://forums.escan.co.za
(Working hours 8 AM to 5 PM. Only on Weekdays)