Create Support Request


We have Support representatives available round the clock to answer your support requests. Once you submit a support request, a ticket number is generated and sent to you via mail. So kindly ensure that you enter a valid email address. All support tickets are answered in the order it is received by us.

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Free Technical Support & Sales


24x7 online support

We now give 24x7 online support (in English Language) to all our customers, resellers and distributors - through e-mails, telephone and chat. Local language support in all regions is available from Mon-Fri, 9 am to 5 pm (local time).

Sending e-mail is ALWAYS the preferred and most effective way to receive technical assistance. Please be aware that although our offices are staffed 24 hours a day, support representatives during certain shifts may not be able to instantly deal with your situation/request. For your support related problems, you can e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.


Knowledge Base

You can access MicroWorld's Knowledge Base to check the Frequently Asked Questions at http://faqs.escanav.com. You can also discuss, share your ideas, give your recommendations and opinions on our forum at http://forum.escan.co.za.


Telephonic Support


24x7 Support

Toll free no : 0000 000 0000 (Only within South Africa)

Tel: +27 00 000 0000

Mobile: +27 00 000 0000

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Forums: http://forums.escan.co.za

(Working hours 8 AM to 5 PM. Only on Weekdays)

 

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