Customer Support

Support Requests

For Any support inquiries please contact us :
Tel                                           011 781 4235
Email                                       This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Office Hours :
Monday – Thursday                08:00 - 17:00
Fridays                                    08:00 - 16:00

 

Knowledge Base

You can access MicroWorld's Knowledge Base to discuss and share your ideas, give your recommendations and opinions by Clicking here

 

We now give 24x7 online support (in English Language) to all our customers, resellers and distributors - through e-mails, telephone and chat. Local language support in all regions is available from Mon-Fri, 9 am to 5 pm (local time).

Sending e-mail is ALWAYS the preferred and most effective way to receive technical assistance. Please be aware that although our offices are staffed 24 hours a day, support representatives during certain shifts may not be able to instantly deal with your situation/request. For your support related problems, you can e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Knowledge Base

You can access MicroWorld's Knowledge Base to discuss and share your ideas, give your recommendations and opinions by Clicking here

 

Remote Support

We can also assist you with remote support. To download eScan Remote support and run it manually just Click here

 

Telephonic Support

VoiP 087 802 2016 / 99
Landline 08610 eScan (37226)
Fax 086 502 0482
   
Int. Enquiries +27 11 781 4235

 

 

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